Terms & Conditions
Last updated: January 7, 2026
Agreement to Terms
By accessing and using the AloraGlow website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Use License
Permission is granted to temporarily download one copy of the materials on AloraGlow's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
Products and Services
Product Descriptions
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
Pricing
All prices are in Indian Rupees (INR) unless otherwise stated. We reserve the right to change prices at any time without prior notice. We are not responsible for typographical errors regarding price or any other matter.
Availability
We reserve the right to limit the quantity of items purchased per person, per household, or per order. We also reserve the right to refuse any order you place with us.
Orders and Payment
Order Acceptance
Your order is an offer to purchase products from us. We will send you an order confirmation email when we receive your order. This email is an acknowledgment that we have received your order, but it does not constitute acceptance of your order.
Payment
Payment must be received by us before we ship your order. We accept various payment methods including credit cards, debit cards, and other payment options as displayed on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.
Shipping and Delivery
We will arrange for shipment of the products to you. Shipping terms and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for products purchased from us pass to you upon delivery to the carrier.
Shipping costs and delivery times vary depending on your location and the shipping method selected. All shipping costs are displayed at checkout before you complete your purchase.
Returns and Refunds
Return Policy
If you are not satisfied with your purchase, you may return it within 7 days of delivery. Items must be in their original condition, unused, and in original packaging. Custom or personalized items may not be returned unless defective.
Refunds
Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days.
Intellectual Property
The website and its original content, features, and functionality are owned by AloraGlow and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not use our trademarks, logos, or other proprietary information without our prior written consent.
User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.
You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Prohibited Uses
You may not use our website:
- In any way that violates any applicable national or international law or regulation
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
- To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
- In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website
Limitation of Liability
In no event shall AloraGlow, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the website or services.
Governing Law
These Terms shall be interpreted and governed by the laws of India, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh, India.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: aloraglowshop@gmail.com
Phone: +91 9208310746
Address: Awadh Apartment, Sitapur Rd, Ved Nath Puram, Mohibullapur, Madiyanva, Lucknow, Uttar Pradesh 226021, India